Hoxhunt — April 2026
A speculative redesign of Hoxhunt Respond, Hoxhunt’s incident response product within its broader human risk management platform, using A.I. assistance for quick turnaround.
Enterprise Phonebook Case Study
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Ongelma
Macy's Technology maintained multiple fragmented employee directories across departments, creating inefficiency, data inconsistency, and poor user experience for employees trying to find colleagues.
Mitä tein
Audited existing employee directory systems across departments | Documented problems with fragmented approach and redundant data maintenance | Built case study presentation making business and UX case for single enterprise solution
Vaikutus
Created clear business justification for directory consolidation project | Highlighted cost and efficiency gains from unified approach | Provided leadership with data-driven decision framework
Opit
Sometimes the most valuable UX work is making the case for why a better solution is needed—documentation and persuasion matter as much as design.
This PowerPoint makes the case for a single enterprise-wide employee directory, rather than maintaining many incompatible ones across departments and business units.
Liittyvät Projektit
Macy's Technology — March 2010
Did all writing, editing and graphic design for the Word/PDF document versions of the guide.
SunTrust Bank — September 2001
As part of the SunTrust.com site overhaul, wrote an FAQ document for support staff to assist users visiting the new "My Solutions" portal.