"Add a Scan Target" Tutorial (Video)

Before the Scan Target Wizard launch, ControlScan users needed help with the Add a Scan Target workflow, but developing comprehensive in-app guidance would delay the Wizard release. A faster interim solution was required.

Scripted and produced video tutorial for Add a Scan Target workflow | Created visual walkthrough showing step-by-step configuration process | Implemented as callout help solution pending Wizard release

Provided immediate help solution without delaying Wizard development | Reduced support tickets through visual guidance for complex workflow | Demonstrated effectiveness of video tutorials for technical configuration tasks

Sometimes 'good enough now' beats 'perfect later'—a video tutorial solved the immediate user pain point while the better long-term solution (the Wizard) was being built. Ship the help your users need today. Prior to the release of the SAQ-to-Scan Wizard, this stop-gap callout help solution for the Add a Scan Target workflow was implemented.