ProfessionalDocs
SunTrust Bank · Docs
Call Center Script
As part of the SunTrust.com site overhaul, wrote an FAQ document for support staff to assist users visiting the new "My Solutions" portal.
Project Archive
Browse Work By Topic, Client, Or Project Type.
Search and multi-select filters make it easier to jump directly to the kind of work you want to evaluate.
65 Projects
ProfessionalApps
Macy's Technology · Apps · Docs
Portal Mega-Menu Wireframes (SP2013)
Wireframes depicting various scenarios for a redesigned portal navigation scheme, especially a new mega-menu, in conjunction with the SharePoint 2013 upgrade.
ProfessionalDocs
Macy's Technology · Docs · Research
Portal Usability Survey (2014)
A detailed survey of rank and file intranet users to determine the top priorities for the next SharePoint upgrade.
ProfessionalApps
Labcorp · Apps · Research
Cancer Patient App Design Brief
This research brief with conceptual mockups outlines some key considerations and best practices regarding a cancer patient app.
ProfessionalDocs
Optio Magazine · Docs · Writing
Financial Article Translation
Translated a Fi ish-language article into English for a national business publication.
ProfessionalDocs
ControlScan · Docs · Media
"Add a Scan Target" Tutorial (Video)
Prior to the release of the SAQ-to-Scan Wizard , this stop-gap callout help solution for the Add a Scan Target workflow was implemented.
ProfessionalDocs
Macy's Technology · Docs · Research
Enterprise Phonebook Case Study
This PowerPoint makes the case for a single enterprise-wide employee directory, rather than maintaining many incompatible ones.
ProfessionalDocs
Macy's Technology · Docs · Media
Portal Style Guide (Online)
Did all research, writing, editing, coding and graphic design for the SharePoint version of the guide..
ProfessionalApps
ControlScan · Apps · Media
API Account Setup Demo
A quick account setup flow with field validation to allow client interaction with ControlScan's API.