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Qvantel, a Finnish company, provides a robust and comprehensive BSS stack, including full legacy replacement, greenfield, parallel brand or hybrid approaches with data-driven intelligence and flexible monetization models. Some really fast research and design thinking put together for an informal presentation regarding the notion of a Qvantel customer self-service mobile app for the North American market.

Conducted a detailed survey of gatekeepers to determine how they went about finding things on the portal. These are the results.

Assessed the desktop booking experience to recommend improvements. Compared it to the top ten airlines in the world by fleet size to gain insight into what the major industry players considered best practices.

A heartfelt card at the right time can deliver a much-needed infusion of levity, encouragement, love and affection. The examples shown here are a snapshot of my contribution included in Avanti's 2021 product lines of humorous, supportive and inspiring cards.

An educational song celebrating the wild turkey through scientific facts and whimsical observations. Part nature documentary, part absurdist tribute, the song covers turkey biology, behavior, ecology and conservation while maintaining a catchy, tongue-in-cheek tone throughout.

Over 230 curated original limericks and counting.

The culmination of three years of work, this "post-postmodern" reevaluation of IR posits gender as a useful analytical tool for comparing the motivations and behaviors of nation-states.

Three original songs explore the Northern Crusades from opposing perspectives. "Battle Hymn of Häme" is a defiant resistance anthem from indigenous Finnish defenders. "Eastlands March" tells the same conflict from the crusaders' viewpoint. "Saule Lament" sets the bleak mood for the crusaders' utter defeat by the Samogitians.

Featuring two original songs from the album Throw Her Back, which explore themes of love, betrayal, regret and acceptance with distinctive Maine allusions and imagery.