Selaa työtä aiheen, asiakkaan tai projektityypin mukaan.

Began organizing old and new content into logical buckets as part of a redesign and information architecture renovation effort for the company's online banking offering.

This design improved the workflow for ControlScan partners to process and/or correct invalid contact info for their subordinate merchants.

Created mockups of workflow controls for pla ing, scheduling, executing and tracking merchandise price changes for sales events.

Co-wrote educational text for an early online mortgage lender's web site.

As part of the SunTrust.com site overhaul, inventoried the existing site structure and content, then mapped a new architecture by adding, deleting, augmenting and combining pages and features.

Investigated viability of a mobile version of the MyMacys.net portal, which included scope, design rationale, examples, overview and use cases.

Did all research, writing, editing, coding and graphic design for the SharePoint version of the guide.

Some users had difficulty self-identifying their network configurations for vulnerability scans. Whereas advanced users were accustomed to the existing UI, new users needed a more "hand-held" approach. Enter the Wizard, with its SAQ-like presentation layer, step-by-step workflow and on-demand help.

Conducted a detailed survey of gatekeepers to determine how they went about finding things on the portal. These are the results.