Scan Target Setup Wizard Demo

ControlScan's SecureEdge platform faced usability gap: advanced users could configure scan targets efficiently, but new users struggled with network configuration complexity, creating support burden and reducing self-service adoption.

Designed step-by-step wizard workflow with SAQ-like presentation layer | Created interactive demo showing progressive configuration workflow | Implemented on-demand help and contextual guidance throughout wizard

Reduced support burden by enabling new user self-service for scan configuration | Maintained efficiency for power users through optional advanced path | Improved onboarding experience for cybersecurity compliance platform

Progressive disclosure works—not everyone needs to see everything at once. Wizards get a bad rap, but when configuration complexity creates a barrier, guided workflows reduce cognitive load without infantilizing experienced users. Some users had difficulty self-identifying their network configurations for vulnerability scans. Whereas advanced users were accustomed to the existing UI, new users needed a more 'hand-held' approach. Enter the Wizard, with its SAQ-like presentation layer, step-by-step workflow and on-demand help.