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This site is still in alpha phase, but published to show the new face. I'm actively working to iron out bugs, rewrite, improve and polish things.

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65 projects
Call Center Script
SunTrust Bank — September 2001
As part of the SunTrust.com site overhaul, wrote an FAQ document for support staff to assist users visiting the new "My Solutions" portal.
ProfessionalDocs
Portal Mega-Menu Wireframes (SP2013)
Macy's Technology — September 2016
Wireframes depicting various scenarios for a redesigned portal navigation scheme, especially a new mega-menu, in conjunction with the SharePoint 2013 upgrade.
ProfessionalAppsDocs
Portal Usability Survey (2014)
Macy's Technology — December 2014
A detailed survey of rank and file intranet users to determine the top priorities for the next SharePoint upgrade.
ProfessionalDocsResearch
Cancer Patient App Design Brief
Labcorp — December 2021
This research brief with conceptual mockups outlines some key considerations and best practices regarding a cancer patient app.
ProfessionalAppsResearch
Financial Article Translation
Optio Magazine — February 2001
Translated a Finnish-language article into English for a national business publication.
ProfessionalDocsWriting
“Add a Scan Target” Tutorial (Video)
ControlScan — January 2020
Prior to the release of the SAQ-to-Scan Wizard , this stop-gap callout help solution for the Add a Scan Target workflow was implemented.
ProfessionalDocsMedia
Enterprise Phonebook Case Study
Macy's Technology — July 2016
This PowerPoint makes the case for a single enterprise-wide employee directory, rather than maintaining many incompatible ones.
ProfessionalDocsResearch
Portal Style Guide (Online)
Macy's Technology — March 2010
Did all research, writing, editing, coding and graphic design for the SharePoint version of the guide..
ProfessionalDocsMedia
API Account Setup Demo
ControlScan — March 2020
A quick account setup flow with field validation to allow client interaction with ControlScan's API.
ProfessionalAppsMedia