SunTrust Bank — September 2001
As part of the SunTrust.com site overhaul, wrote an FAQ document for support staff to assist users visiting the new "My Solutions" portal.
Portal Style Guide (Doc)
Loading deck…
Problem
MyMacys.net portal needed living online style guide that development teams could reference directly within SharePoint environment, providing more accessible and maintainable documentation than static PDF versions.
What I Did
Conducted research on portal UI components and interaction patterns | Wrote and edited comprehensive style guide documentation | Coded SharePoint version with interactive examples and specifications
Impact
Created living documentation accessible to all portal development teams | Improved adoption through SharePoint integration versus separate PDFs | Enabled faster development with in-context reference materials
Lessons
Style guides work best when they live where developers work—coding documentation into SharePoint made it vastly more useful than PDF versions sitting in document libraries.
Complete SharePoint version of the MyMacys.net Portal Style and Standards Guide. Online documentation providing living style guide for enterprise portal development with interactive examples and specifications.
Related Projects
Macy's Technology — September 2016
Wireframes depicting various scenarios for a redesigned portal navigation scheme, especially a new mega-menu, in conjunction with the SharePoint 2013 upgrade.
Macy's Technology — December 2010
A comprehensive survey of 1,687 portal users to determine overall usability metrics.