ProfessionalDocs
SunTrust Bank · Docs
Call Center Script
As part of the SunTrust.com site overhaul, wrote an FAQ document for support staff to assist users visiting the new "My Solutions" portal.
Macy's Technology · Docs · Media
Portal Style Guide (Online)
Did all research, writing, editing, coding and graphic design for the SharePoint version of the guide..
Did all research, writing, editing, coding and graphic design for the SharePoint version of the guide..
MyMacys.net portal needed living online style guide that development teams could reference directly within SharePoint environment, providing more accessible and maintainable documentation than static PDF versions.
Conducted research on portal UI components and interaction patterns | Wrote and edited comprehensive style guide documentation | Coded SharePoint version with interactive examples and specifications
Created living documentation accessible to all portal development teams | Improved adoption through SharePoint integration versus separate PDFs | Enabled faster development with in-context reference materials
Style guides work best when they live where developers workâcoding documentation into SharePoint made it vastly more useful than PDF versions sitting in document libraries.
Complete SharePoint version of the MyMacys.net Portal Style and Standards Guide. Online documentation providing living style guide for enterprise portal development with interactive examples and specifications.
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Crestron's 15-inch TPS-6000 was the top-of-the-line home automation panel in its heyday. These are screenshots of the actual installation from the VT-Pro programming software.