Site I.A. Cover
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Client
SunTrust Bank - SunTrust, with $175 billion in assets, provides deposit, credit, trust and investment services, as well as mortgage banking, asset management, securities brokerage, and capital market services. It operates 1,500 retail branches in the U.S.
Date
November, 2001
Project
Call Center Script - As part of the SunTrust.com site overhaul, inventoried the existing site structure and content, then mapped a new architecture by adding, deleting, augmenting and combining pages and features.
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