ControlScan — March 2020
This design improved the workflow for ControlScan partners to process and/or correct invalid contact info for their subordinate merchants.
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ControlScan — March 2020
Some users had difficulty self-identifying their network configurations for vulnerability scans. Whereas advanced users were accustomed to the existing UI, new users needed a more "hand-held" approach. Enter the Wizard, with its SAQ-like presentation layer, step-by-step workflow and on-demand help.
Innovative Home Systems — May 2006
Crestron's 15-inch TPS-6000 was the top-of-the-line home automation panel in its heyday. These are screenshots of the actual installation from the VT-Pro programming software.
Innovative Home Systems — May 2006
These mockups represent custom interface designs in partnership with IHS for Crestron home automation touchscreens of various sizes and specifications.
State Farm — May 2018
Began organizing old and new content into logical buckets as part of a redesign and information architecture renovation effort for the company's online banking offering.
OnLoan.com — November 1999
Co-wrote educational text for an early online mortgage lender's web site.
SunTrust Bank — November 2001
As part of the SunTrust.com site overhaul, inventoried the existing site structure and content, then mapped a new architecture by adding, deleting, augmenting and combining pages and features.
Macy's Technology — November 2015
Investigated viability of a mobile version of the MyMacys.net portal, which included scope, design rationale, examples, overview and use cases.
Macy's Technology — December 2010
A comprehensive survey of 1,687 portal users to determine overall usability metrics.