Hoxhunt — April 2026
A speculative redesign of Hoxhunt Respond, Hoxhunt’s incident response product within its broader human risk management platform, using A.I. assistance for quick turnaround.
Enterprise Phonebook Case Study
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Problem
Macy's Technology maintained multiple fragmented employee directories across departments, creating inefficiency, data inconsistency, and poor user experience for employees trying to find colleagues.
What I Did
Audited existing employee directory systems across departments | Documented problems with fragmented approach and redundant data maintenance | Built case study presentation making business and UX case for single enterprise solution
Impact
Created clear business justification for directory consolidation project | Highlighted cost and efficiency gains from unified approach | Provided leadership with data-driven decision framework
Lessons
Sometimes the most valuable UX work is making the case for why a better solution is needed—documentation and persuasion matter as much as design.
This PowerPoint makes the case for a single enterprise-wide employee directory, rather than maintaining many incompatible ones across departments and business units.
Related Projects
Macy's Technology — March 2010
Did all writing, editing and graphic design for the Word/PDF document versions of the guide.
SunTrust Bank — September 2001
As part of the SunTrust.com site overhaul, wrote an FAQ document for support staff to assist users visiting the new "My Solutions" portal.