OnLoan.com · Media · Writing

Mortgage Lender Site Copy

Co-wrote educational text for an early online mortgage lender's web site.

Co-wrote educational text for an early online mortgage lender's web site.
OnLoan.com, venture-funded online mortgage lender during dot-com boom, needed educational website content explaining complex mortgage products to consumers unfamiliar with home lending, balancing thoroughness with accessibility for web audience.
Co-wrote educational website content explaining mortgage products and processes | Created web copy balancing mortgage complexity with consumer accessibility | Organized content supporting online lender's 'Mortgages in Minutes' positioning
Enabled consumers to understand mortgage options through online education | Supported early dot-com effort to bring financial services to web | Created content foundation for venture-funded online lending startup
OnLoan crashed and burned like many dot-coms, but the lesson holds: complex financial products need plain language education. Writing about mortgages for web audiences requires stripping jargon while maintaining accuracy—harder than it sounds. OnLoan.com was the quintessential dot-com venture, an online mortgage lender flush with cash investment and hope, as the new mille ium promised a gilded age of financial services on the web. Co-wrote educational text for the education section of an early online mortgage lender's web site.

More Work

Related Projects

DOCS AD
ProfessionalDocsG rating
ControlScan · Docs · Media

"Add a Scan Target" Tutorial (Video)

Prior to the release of the SAQ-to-Scan Wizard , this stop-gap callout help solution for the Add a Scan Target workflow was implemented.
January 2020
DOCS PO
ProfessionalDocsG rating
Macy's Technology · Docs · Media

Portal Style Guide (Online)

Did all research, writing, editing, coding and graphic design for the SharePoint version of the guide..
March 2010