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This design improved the workflow for ControlScan partners to process and/or correct invalid contact info for their subordinate merchants.

Some users had difficulty self-identifying their network configurations for vulnerability scans. Whereas advanced users were accustomed to the existing UI, new users needed a more "hand-held" approach. Enter the Wizard, with its SAQ-like presentation layer, step-by-step workflow and on-demand help.

Crestron's 15-inch TPS-6000 was the top-of-the-line home automation panel in its heyday. These are screenshots of the actual installation from the VT-Pro programming software.

These mockups represent custom interface designs in partnership with IHS for Crestron home automation touchscreens of various sizes and specifications.

Began organizing old and new content into logical "buckets" as part of a redesign and information architecture renovation effort for the company's online banking offering.

Co-wrote educational text for an early online mortgage lender's web site.

As part of the SunTrust.com site overhaul, inventoried the existing site structure and content, then mapped a new architecture by adding, deleting, augmenting and combining pages and features.

Investigated viability of a mobile version of the MyMacys.net portal, which included scope, design rationale, examples, overview and use cases.

A comprehensive survey of 1,687 portal users to determine overall usability metrics.