Cover Page
User's and Usage > Business Units
Users & Usage > Frequency & Necessity
Presentation, Content, Navigation, Integration, Summary and Conclusions
Client
Macy's Technology - Prior to COVID-19, Macy's boasted annual sales of nearly $27.9 billion, 840 department stores, and 167,000 employees. It was America’s largest department store by sales and sixteenth by revenue.
Date
December, 2010
Project
MyMacys.net - A comprehensive survey of 1,687 portal users to determine overall usability metrics.
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