Macy's Technology — December 2010
A comprehensive survey of 1,687 portal users to determine overall usability metrics.
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Sherpa 6 — February 2021
This proof of concept document consists of initial research, logo design, user flow example, user needs and user requirements for an Android application used by military personnel.
McKesson — August 2007
Did all research, writing, editing and graphic design for the HECM CMS style guide.
McKesson — August 2007
Created hybrid wireframes depicting layout and functionality for the Public Health Information Network (PHIN) Message Manager component of HECM application.
Excella — July 2023
User interview summary of the Notice to Appear process. Interviewed operators to identify what breaks letter generation and what to fix first.
Deloitte — December 2007
Did all research, writing, editing and graphic design for the DPMEE User Interface Styles & Standards Guide .
Macy's Technology — August 2016
Conducted a detailed survey of gatekeepers to determine how they went about finding things on the portal. These are the results.
State of Maine — October 2025
Unfinished prototype concept for State of Maine as flow management software for processing students' scholarship applications. These are screen captures of FLOWer's vibe-coded functionality using Figma Make AI.
BWX Technologies — October 2024
Comparative analysis of three leading UX design platforms—Adobe XD, Figma, and Sketch—evaluating market share, user reviews, feature sets, and long-term viability. Research informed a strategic software selection recommendation for the organization's design team.