Macy's Technology — March 2010
Did all writing, editing and graphic design for the Word/PDF document versions of the guide.
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SunTrust Bank — September 2001
As part of the SunTrust.com site overhaul, wrote an FAQ document for support staff to assist users visiting the new "My Solutions" portal.
Macy's Technology — September 2016
Wireframes depicting various scenarios for a redesigned portal navigation scheme, especially a new mega-menu, in conjunction with the SharePoint 2013 upgrade.
ControlScan — January 2020
Prior to the release of the SAQ-to-Scan Wizard, this stop-gap callout was the solution for the Add a Scan Target workflow.
State Farm — May 2018
Began organizing old and new content into logical buckets as part of a redesign and information architecture renovation effort for the company's online banking offering.
Macy's Technology — July 2016
This PowerPoint makes the case for a single enterprise-wide employee directory, rather than maintaining many incompatible ones.
Optio Magazine — February 2001
Translated a Finnish-language article into English for a national business publication.
SunTrust Bank — November 2001
As part of the SunTrust.com site overhaul, inventoried the existing site structure and content, then mapped a new architecture by adding, deleting, augmenting and combining pages and features.
Macy's Technology — March 2010
Did all research, writing, editing, coding and graphic design for the SharePoint version of the guide.