Browse Work By Topic, Client, Or Project Type.

A detailed survey of rank and file intranet users to determine the top priorities for the next SharePoint upgrade.

A UI redesign for USCIS's correspondence generation system—ECHO handles tens of thousands of immigration and citizenship letters monthly, including judicial review documents. Redesigned complex administrative interfaces under severe constraints: zero user access, limited stakeholder support, and pressure to "just make it better."

User interview summary of the Notice to Appear process. Interviewed operators to identify what breaks letter generation and what to fix first.

A portal usability questionnaire focused on what 'gatekeepers' actually use to find content.

In-house app for project-tracking, employee assignments and the like. A concept UI for an in-house tool that keeps ownership, status, history, and artifacts in one durable place.

Prototype concept for State of Maine as flow management software for processing students' scholarship applications. These are screen captures of vibe-coded functionality using Figma Make AI.

Played integral role in site redesign. Collaborated on booking engine prototype, featuring the "Low Price Guarantee" and milestone markers. Components included the new tab style, "LOWEST" indicator, more readable progress display, and consolidated login area.

A comparison and contrast between desktop and proposed mobile versions of the My Macy's portal.

Client Qvantel - Qvantel , a Fi ish company, provides a robust and comprehensive BSS stack, including full legacy replacement, greenfield, parallel brand or hybrid approaches with data-driven intelligence and flexible monetization models. Date April, 2017 Project Some really fast research and design thinking put together for an informal presentation regarding the notion of a Qvantel customer self-service mobile app for the North American market. Download PDF