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Created mockups of workflow controls for pla ing, scheduling, executing and tracking merchandise price changes for sales events.

Comparative analysis of three leading UX design platforms—Adobe XD, Figma, and Sketch—evaluating market share, user reviews, feature sets, and long-term viability. Research informed a strategic software selection recommendation for the organization's design team.

A UI redesign for USCIS's correspondence generation system—ECHO handles tens of thousands of immigration and citizenship letters monthly, including judicial review documents. Redesigned complex administrative interfaces under severe constraints: zero user access, limited stakeholder support, and pressure to "just make it better."

User interview summary of the Notice to Appear process. Interviewed operators to identify what breaks letter generation and what to fix first.

A portal usability questionnaire focused on what 'gatekeepers' actually use to find content.

In-house app for project-tracking, employee assignments and the like. A concept UI for an in-house tool that keeps ownership, status, history, and artifacts in one durable place.

Prototype concept for State of Maine as flow management software for processing students' scholarship applications. These are screen captures of vibe-coded functionality using Figma Make AI.

Played integral role in site redesign. Collaborated on booking engine prototype, featuring the "Low Price Guarantee" and milestone markers. Components included the new tab style, "LOWEST" indicator, more readable progress display, and consolidated login area.

A comparison and contrast between desktop and proposed mobile versions of the My Macy's portal.