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This site is still in alpha phase, but published to show the new face. I'm actively working to iron out bugs, rewrite, pour in content (PDFs, videos, slideshows, images) and improve and polish things.

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56 projects
ControlScan — January 2020
Prior to the release of the SAQ-to-Scan Wizard, this stop-gap callout was the solution for the Add a Scan Target workflow.
ProfessionalDocsMedia
Banking Services Site Taxonomy teaser image
State Farm — May 2018
Began organizing old and new content into logical buckets as part of a redesign and information architecture renovation effort for the company's online banking offering.
ProfessionalDocsResearch
ControlScan — March 2020
This design improved the workflow for ControlScan partners to process and/or correct invalid contact info for their subordinate merchants.
ProfessionalApps
Enterprise Phonebook Case Study teaser image
Macy's Technology — July 2016
This PowerPoint makes the case for a single enterprise-wide employee directory, rather than maintaining many incompatible ones.
ProfessionalDocsResearch
Optio Magazine — February 2001
Translated a Finnish-language article into English for a national business publication.
ProfessionalDocsWriting
OnLoan.com — November 1999
Co-wrote educational text for an early online mortgage lender's web site.
ProfessionalMediaWriting
Macy's Technology — March 2010
Did all research, writing, editing, coding and graphic design for the SharePoint version of the guide.
ProfessionalDocsMedia
Scan Target Setup Wizard Demo
ControlScan — March 2020
Some users had difficulty self-identifying their network configurations for vulnerability scans. Whereas advanced users were accustomed to the existing UI, new users needed a more "hand-held" approach. Enter the Wizard, with its SAQ-like presentation layer, step-by-step workflow and on-demand help.
ProfessionalAppsMedia
McKesson — August 2007
Did all research, writing, editing and graphic design for the HECM CMS style guide.
ProfessionalDocs